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Job: Customer Service Representative

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Jobing Description

Are you energetic and well organized? Do you have a passion for people and for providing great service? Are you a goal orientated team player? Do you have an upbeat personality? If so, then this busy fast paced company invites you to apply for this position. Your role as CSR is key to the growth of our business.

This results driven environment is ideal for the candidate who is interested in furthering their career opportunities; friendly co-workers; employee development; and learning new skills.

Your responsibilities and duties will include:

  • Strong communication skills- both oral and written are a prerequisite
  • Providing telephone and email support to a variety of clients
  • The ability to troubleshoot problems and provide answers to our clients queries
  • Administrative tasks- light outbound calling, faxing and compiling of research
  • Candidates must be familiar with the internet including a variety of web browser and email applications
  • A basic knowledge of Microsoft Outlook, Excel and Microsoft Word
  • Assigning customer requests to different members of the team (work flow management)
  • Entering purchase orders (data entry)

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