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Customer Service Assistant (Administrative Assistant)

at AssuredPartners

Posted: 3/28/2020
Job Reference #: 5832
Keywords: office

Job Description

Job ID
# of Openings
US-FL-Lake Mary


Job Title: Customer Service Assistant

Department: Administration

Reports to: Office Manager

FLSA Status: Non-exempt

Job Code: AD13ADAN

Summary Compiles, updates, and maintains files, submitting requests to underwriters, obtaining results, and reporting results to appropriate people or companies, and entering data into appropriate customer contact system by performing the following duties.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

Follows company procedures with respect to all essential duties and responsibilities of the job.

Retrieves files from each department’s canning bins throughout the day. Scans files into appropriate program, maintains scanning report and organizes and prepares boxes of scanned documents for shredding.

Processes daily shipping via online system.

Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.

Prepares stock inventory of office supplies.

Composes routine correspondence and e-mails.

Performs routine copy and binding projects.

Copies data and compiles records and reports.

Backs up Receptionist and Mail Service Coordinator

Assists Office Manager with special projects.

Operates computer terminal to input and retrieve data.


Education and/or Experience

High school diploma or GED