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Community Outreach Coordinator-Broward

at ChildNet

Comprehensive employee benefits package to include but not limited to: Medical, Dental, Vision, 403(b), company paid Life/AD&D and LTD, Flexible Spending Accounts, Preferred Legal Plan, Employee Assistance Program, 10 Paid Holidays, Paid Time Off, Medical Illness Account, Direct Deposit and position related Tuition Reimbursement program.
Posted: 3/4/2019
Job Status: Full Time

Job Description

ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 450 staff at its location in Ft Lauderdale and West Palm Beach, Florida.


This position coordinates and make referrals for parents/caregivers with Housing and Child Care Needs.



This job description is not all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein.

  • Manages relationship with Broward County Housing Authorities, and oversees the assignment of section 8 vouchers whenever available.
  • Researches other low-income housing opportunities in the community.
  • Oversees referrals in relation to housing with all available agencies.
  •  Tracking available housing inventory
  •  Identify potential rental communities and landlords for housing search
  • Coordinating housing interviews and activities with landlords
  • Review, revise and process childcare referrals in accordance with the rules and regulations set forth by the contract between Early Learning Coalition received in the ELC Web Portal.
  • Manage all staff accounts internal and external within the ELC Portal.
  • Reviews requests from employees to verify appropriateness, accuracy and completeness in addition to following up with errors and corrections to childcare requests.
  • Act as a liaison between supervisors & staff and the appropriate agency, ie – Early Learning Coalition, community providers when documents are missing or to gather or relay information.
  • Manage Rilya Wilson Hotline and notify Child Advocates/Supervisors when clients do not attend scheduled appointments, ensure that there is follow up with Early Learning Coalition.
  • Maintains records and prepares reports for management on functional area of responsibility
  •  Responding timely to communications either from e-mails or phone calls within 24 hours.
  • Recognizing, respecting and responding to the unique, culturally-defined needs of others served.

The items listed above are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.

ChildNet is committed to the communities it serves and encourages diversity in the workplace through the building of a racially and culturally diverse organization. ChildNet is an equal opportunity employer and as such, does not discriminate against any person or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law. Candidates from all backgrounds are encouraged to apply.

Skill / Requirements

*Associates Degree and or Bachelor’s degree (preferred) .

*Must have one (1) year of experience in addition to being Microsoft office proficient, problem solving skills, and a broad understanding of office equipment and its uses.

* Must have Organizational skills and the ability to conduct presentations before large groups.

* Able and willing to work with a diverse client population.


  • Thoroughness: Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
  • Managing Change: The ability to demonstrate support for innovation and for organizational changes needed to improve the organizations effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage the change.
  • Managing Performance: The ability to take responsibility for one’s own or one’s employees performance, be setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues promptly.
  • Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.
  • Cultural Competence: Cultivates opportunities through diverse people; respects and relates well to people from diverse backgrounds, understands diverse views, and is sensitive to group differences; sees diversity as an opportunity, challenges bias and intolerance.


Important Notes

ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law.  Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).