CVS Health

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Account Management - Senior Consultant

at CVS Health

Posted: 12/3/2019
Job Reference #: 1133512BR

Job Description

Job Description
As a Senior Account Manager, you will be working in a fast paced, energetic and dynamic work place with an exciting opportunity to use your communication and leadership skills in healthcare related to managed care, specialty and account management. CVS Health is looking for a candidate who is self-motivated, has a sense of urgency to resolve client issues and provides excellent customer service. As a Senior Account Manager, you will be responsible for 4 primary areas.

The Senior Account Manager will be responsible for working with the Strategic Account Executives (SAEs) with key health plan account(s) with potential to support additional accounts as time allows. Supporting the overall team and Vice President reporting requirements. You will be partnering with internal stakeholders and your account team to:

1) Bring solutions to client needs and issues in timely matter. Provide appropriate documentation as needed and outlined per client requirements as part of account team.

2) Respond to day to day questions regarding new member, account, and program information.

3) Support the account team on new growth programs including digital, technology capabilities, reporting packages, site of care and specialty disease management and participating in periodic business reviews in person.

4) Work with leader to compile reports and some financials for execute leadership on an ongoing basis.

The Senior Account Manager will also be responsible for helping the account team with details related to implementation and launching of new specialty contract(s) and growth programs including site of care, specialty disease management and implementing new technology.

Additionally, the Senior Account Manager will support the account team in growing the business. In this function, you will be assisting/managing individual letters of agreement and uploading new agreements into our database. You will also be submitting and coordinating with our legal and pricing departments as needed.

Willing to travel 20%.

Position is work from home, any US location

Required Qualifications
3+ years’ experience in specialty pharmacy, healthcare or managed care

3+ years experience supporting internal colleagues and external customers

Preferred Qualifications
- Experience in specialty or infusion or specialty healthcare service required.
- Customer service and account management experience required. Sales and contracting preferred.
- Ability to compile reports

Bachelor's Degree required

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!