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Telephonic Registered Nurse Specialist - RN

at CVS Health

Posted: 2/1/2019
Job Reference #: 918187BR
Keywords: nursing

Job Description

Job Title :
Telephonic Registered Nurse Specialist - RN
Job ID :
Location :
FL - Orlando
Street Address :
6251 Chancellor Drive
Category :
Nurse|Advanced Care Scripts
Description :
Job Description
As a Clinical Registered Nurse Specialist, you will be responsible for supporting the clinical operations of Advanced Care Scripts along with the execution of all clinical programs, initial and ongoing disease and therapy education to patients and adherence monitoring and interventions. Furthermore, you will perform telephonic initial assessment and counseling to new patient referrals on their disease process, prescribed drug action, common side effects and treatment parameters. Some other critical components of this role include providing patient education directly or in response to telephonic inquires to patients, adherence monitoring and outbound calls, and collaborates with physicians and their staff as needed to resolve clinical issues, obtain clinical data or prescriptions. Also you will provide weekend and after hour clinical support as needed.

- Provides patient education will include but will not limited to the following areas: Chronic disease states such as, Oncology, Asthma, Multiple Sclerosis, Cancer, Hepatitis C, Rheumatoid arthritis, and Psoriasis
- Responsible for clinical support to Patient Care Services Team in order to obtain authorizations from payers and assist in the completion of letters of medical necessity as requested
- Assists in the training of new clinical staff on specific chronic illnesses and treatment modalities
- Maintains nursing Continuing Education Units and seeks continuous learning opportunities

This position requires you to live in Orlando, FL and is NOT a remote position.

Advanced Care Scripts (ACS), a CVS Health Company, manages and dispenses specialty medications and products nationwide. Our comprehensive patient care model provides compliance and adherence support and cost-effective solutions for all classes of specialty medications.

Shift: Monday - Friday, 9:30 am - 6:00 pm

Required Qualifications
- Associate’s degree in Nursing from an accredited college
- Current Active License to practice as a Registered Nurse in the state of Florida
- 3 years of more experience working as a Registered Nurse
- At least 2 years or more experience working in a clinical, hospital setting
- Six or more months working in Microsoft windows applications Word, Excel, and PowerPoint

Preferred Qualifications
- Medical/Surgical experience is preferred
- Excellent customer service skills

- Associate’s degree in Nursing from an accredited college

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!