DCFCU

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Branch Greeter (Kendall Branch)

at DCFCU

Posted: 7/26/2019
Job Reference #: 838
Categories: Customer Service
Keywords: support

Job Description

Location:
Kendall

Job Code:
838

# of Openings:
1

Branch Greeter - Kendall Branch

Location:

10900 North Kendall Drive, Miami, FL, 33176

Summary:

The Branch greeter will provide information to and assist members entering the credit union branches. Candidate must be familiar with DCFCU products and services.

Essential Duties and Responsibilities include:

  • Establishing rapport with members by smiling, greeting the member by name, and offering additional assistance.
  • Logging-in and directing member to appropriate personnel.
  • Monitoring lobby and teller-line traffic to ensure that members are serviced in a timely and efficient manner, without excessive wait time.
  • Ensuring that all marketing and merchandising materials are up-to-date and displayed in high traffic areas. 
  • Providing support to the teller line by serving as a backup teller when necessary.
  • Performing additional duties as required.

Requirements:

  • Candidate must have excellent communication, organizational and interpersonal skills.
  • High School diploma required.
  • One year experience in the hospitality/retail/financial industry highly desirable.
  • Candidate must be available to work extended branch and Saturday hours and must be available to travel through branch network to provide coverage to other branches as required
  • Bilingual: English/Spanish Highly Desirable
External Requirements: