FAIRWINDS Credit Union

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Part Time Member Service Rep- Universal

at FAIRWINDS Credit Union

Posted: 9/26/2019
Job Status: Part Time
Job Reference #: *7673B5FBDE2FED40
Categories: Customer Service

Job Description

Requisition Number

Post Date

Part Time Member Service Rep- Universal

Branch / Department




Welcome to FAIRWINDS Credit Union, a company that was built on the simple philosophy of "people helping people" in 1949. Helping our members achieve financial freedom, helping our crewmembers grow lifelong careers here, helping our local community grow and thrive. You get the idea.

We continue to be the one of the Best Companies to Work for, simply because we hire the best and most passionate talent.

We are currently looking for a Part Time (24 hr/wk) Member Service Representative at our branch on site at Universal Studios.

Our Member Service Representative position offers full time hours, benefits package, and a starting salary of$15/hr.

Does this sound like you?

· My family and friends come to me for recommendations.

· I’m a problem solver.

· I love working on a team.

· I pride myself on being accurate and am detailed-oriented in my work.

· I enjoy goals and feel a sense of accomplishment when I meet them.

· I’m tired of working at a job, I want a career!

If so, FAIRWINDS Credit Union would like to speak with you! We are looking for qualified individuals to become trusted financial advisors to our members through ourMember Service Representative role.

Isn’t that a bank teller?

No! At FAIRWINDS, our Member Service Representatives do more than process financial transactions to take care of our members. In this role you will be doing things like:

• Providing problem resolution for our members

• Speaking directly with members and recommending credit union products and services (loans, credit cards, and investment services)

• Providing account services such as money orders, official checks, and safe deposit boxes

• Delivering exceptional customer service throughout our members’ financial journey

…and of course, accurately performing financial transactions and maintaining detailed records.

What about the benefits?

Never work a Thanksgiving or Columbus Day sale again! In addition to 10 Federal holidays every year, we offer highly competitive benefits such as:

• Medical, Vision, and Dental

• 401k Match

• Paid Vacation and Sick time

• Wellness Reimbursement – Trade in unused sick time to pay for your gym membership!

• Tuition Reimbursement

• Life and Disability Insurance

Am I qualified?

To be considered for this position, you must have the following education and experience:

· High school diploma or GED equivalent

· Minimum of 1 year:

o Retail and/or sales experience performing against set goals/quotas

o Cash handling experience, including balancing cash drawers/tills or other related duties

o Customer service experience which required problem solving and decision making

o Ability to analyze problems and recommend efficient solutions

Sounds good! How can I apply?

Our online application process is quick and easy. Click "Apply On-line" below to get started!