First Commerce Credit Union

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Items Processing Specialist

at First Commerce Credit Union

Posted: 8/3/2019
Job Status: Full Time
Job Reference #: 1154770
Categories: Other/General

Job Description

  • 02-Aug-2019 to 01-Oct-2019 (EST)
  • Accounting Department
  • Tallahassee, FL, USA
  • Hourly
  • Full Time

Come grow with us!

First Commerce is expanding and we want you to join our dynamic, winning team. At FCCU, you can expect competitive pay, best in class benefits, initial and ongoing training and development, and career growth opportunities. Don't just look for a job, consider a career where you empower people to enhance their financial well-being and make a difference to our communities. Apply with us today!

General Summary: The Items Processing Specialist fulfills Our Vision to be our Members' Financial Partner for Life through conducting various duties within the Items Processing area to ensure work is processed correctly and in a timely manner on a daily basis.  Also assists in completing the daily processing of draft type transactions and is cross trained in other areas of the department. Processes incoming and outgoing wires. 


  • Will perform job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida and any applicable State laws for financial centers located in other States
  • Complies with Reg E, BSA, OFAC and CIP requirements such as checking all parties on a wire request against the OFAC list and reporting potential fraud or other suspicious activity to the fraud specialist to comply with BSA
  • Share Draft inclearing -  Ensures daily processing of inclearing share draft including but not limited to:
    • Download the share draft inclearing file
    • Repair any exception items and balance the file and process for posting
    • Reviews and/or posts daily share draft account unknowns, NSF, Stop Payment, and Regulation D exceptions and posts to member accounts based on credit union overdraft policy
    • Balances the daily share draft report ensuring all items were processed and posted to member accounts or returned through check vendor to the Federal Reserve Bank
    • Works daily share draft exception items and ensures all are cleared daily through research, corresponding with members, Federal Reserve Bank, and other correspondent vendors.
  • Teller Work:
    • Balancing the daily teller share draft files
    • Processing the daily teller share draft teller exceptions
    • Research and resolve all daily teller share draft exception items, corresponding with members and/or Financial Centers
    • Balancing the daily teller share draft files ensuring all transactions are processed.
  • ATM Deposits:
    • Processes the daily ATM deposited items
    • Review items for validity
    • Determine if holds should be placed on deposited items, sending additional hold notices to members as applicable
    • Reviews items for possible fraudulent activity
    • Works closely with the Fraud Specialist to keep him/her informed of possible fraudulent activity on member accounts
  • Return Share Draft Items:
    • Process return deposit items, keeping the Fraud department aware of suspicious items
    • Balances file to assure all items are accounted for
    • Works with the Collections Department to ensure return checks held due to negative accounts are resolved in a timely manner
    • Reviews returned items to detect fraudulent trends
    • Works closely with the Fraud Specialist to keep him/her informed of possible fraudulent activity on member accounts
  • Remote Deposit:
    • Reviews remote deposit items to assure validity, checking for errors and complete transaction information
    • Determines if holds are needed on deposited items
    • Correcting any errors that may occur within the file
    • Balancing the daily file and preparing it to be sent to the Federal Reserve.
  • Assists in the preparation and distribution of daily outgoing cash letters
  • Process bulk deposits received from Business Services members as needed
  • Manages the processes of daily incoming mail, including member deposits and loan payments assuring all items are processed daily.
  • Works with the Accounting department to assure accounts remain in balance
  • Ensures daily deadlines are met by identifying out of balance conditions and other exceptions to processing 
  • Ensuring errors are reported in Synapsys and corrections are posted in a timely manner  
  • Researches out of balance items
  • Researches, posts, and creates adjustments to/from the Federal Reserve Bank and/or third party vendor
  • Process photocopy requests from members and/or other credit union departments
  • Works with Human Resources and IT for new employees for teller setup in Image Center
  • Manages audit requests relating to share draft items
  • Processes domestic and international incoming and outgoing wire transfers and western union wires which includes OFAC validation
  • Oversees group queues in Synapsys primarily for Item Processing while backing up Card Services, Wires, Courier and ACH
  • Serves as a backup to the Card Services, Courier and ACH desks
  • Oversees Image Center as it relates to their duties, keeping it functional and opening J Source tickets when needed. Working with Jack Henry to resolve issues
  • Works in conjunction with the EFT Manger with various project assigned to the department
  • Attends meetings as required; reports to work on time and as scheduled; adheres to dress code



  • Education: High school diploma or equivalent
  • Experience: 1 to 3 years banking experience; One year experience in Proof and Image Item Processing preferred.  Previous cash letter processing preferred.  Ten-key by touch preferred.
  • Skills: Ability to quickly identify, problem solve and exercise good judgment in implementing effective solutions to daily issues.  Basic understanding of Federal Reserve and banking regulations as well as credit union policy as it relates to deposit operations.   Works well under deadlines.  Needs excellent time management skills with the ability to prioritize and delegate appropriately.  The team member must be computer literate with work experience using Microsoft Windows, Word and Excel. 


Americans with Disability Specifications

Physical demands:  The physical demands described here are representative of those that must be met by a team member (employee) to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.  The team member (employee) must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.