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Corporate Director Of Information Technology

at HCareers

Posted: 10/15/2020
Job Reference #: 9447_1528972

Job Description


Objective / Purpose

This position is primarily responsible for directing and coordinating development and production activities of the computerized management information systems department by performing duties personally or though IT team. This incumbent is responsible for technology planning, decision-making, implementation, and maintenance of corporate and hotel systems. They are to provide inspiring and strategic leadership, while directing the activities of the Information Technology Department in support of themission, core values, standards and goals established by the company.

Standards & Culture

Individuals must serve as a cultural ambassador by upholding and promoting our standards.

Image & Presence: Bohemian. Our team is sophisticated and purposeful in their communication and body language

? 50%Classical European, 35%Colorful Gypsy Lifestyle, 15%Funky California Free Spirit

Service: Intuitive. Our team inspires the guest (and Grand Performer) experience with warmth and deliberate elegance.

? Greet, Undivided Attention, Enthusiastic Response, Smile, Thank You

? Listen, Empathize & Apologize, Accept Responsibility, Do Something About it, Exceed Expectations, Recover Loyalty

Performance: Extraordinary. Our team rises to outperform and consistently beat our best for even better.

? Be Engaged: Enthusiastically share knowledge, experience and talentwith others. Get involved!

? Be Aligned: Collaborate effectively to accomplish goals and achieve results in the Kessler way.

? Be Accountable: Have courage, accept responsibility for actions and/or inactions and expect others to do the same.

Areas of Responsibility/ Tasks

Primary areas of responsibility include, but are not limited to the following:

* Directs the work of hotel and/or corporate IT personnel.

* Consults with management to analyze computer system needs for management information and functional operations, to determine scope and priorities of projects, and to discuss system capacity and equipment acquisitions.

* Recommends and develops plans for systems development and operations, hardware and software purchases, budget, and staffing.

* Manages the development, implementation, installation, and operation of information and functional systems for the organization.

* Develops, implements, and monitors management information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance.

* Negotiates and contracts with consultants, technical personnel, and vendors for services and products.

* Provides support to end users in the selection, procurement, usage, and maintenance of software programs and hardware.

* Manages computer operation scheduling, backup, storage, and retrieval functions.

* Reviews reports of computer and peripheral equipment production, malfunction, and maintenance to determine costs and impact, and address problems.

* Develops, maintains, and tests disaster recovery plans.

* Provides leadership, direction, and performance management for direct reports.

Supervisory Responsibilities

* Corporate IT Team

* Hotel IT Teams

Key Partnerships

Cultivate successful relationships with the following individuals to achieve alignment and support.

1. President & COO, Kessler Collection Design & Development

2. President, Kessler Collection Management

3. Chief Operating Officer

4. Chief Financial Officer

5. Vice President of Human Resources

6. Other Department Heads

Knowledge/ Skills / Abilities (KSA)

To performthis role successfully, an individualmust have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.

* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, financial reports, legal documents, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

* Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

* To perform this job successfully, an individual should have knowledge of Accounting software; Contact Management systems; Database software; Design software; Development software; Human Resource systems; Internet software; Inventory software; Manufacturing software; Order Processing systems; Payroll systems; Project Management software; Spreadsheet software and Word Processing software.


Education, License, Certifications, Experience

* Bachelor's degree in Business or related training equivalent - required

* 5+ years of relevantwork experience in similar scope and title - required

* Certified Hospitality Technology Professional - preferred

* Experience within luxury brand/markets - preferred

* Experience with multi-property hotel companies - preferred

* Extensive experience with regulatory compliance including PCI-DSS - required

* Extensive experience with ERP systems and integrations - required

Work Environment/Conditions

The work environment/conditions described herein are representative of those that an incumbentmay experience.

* Must be comfortable working in a shared space, with constant noise, without the use of a private office.

* Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism& collaboration.

* Schedulesmay vary fromweek to week based on business demands in excess of 40 hours with or without notice.

Physical Demands

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

* Push, pull, and lift up moderate weight .

* While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or othermeans of transportation which require sitting, waiting and standing for long and short periods of time.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!