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Behavioral Tech

at Lifestream

Posted: 10/16/2019
Job Reference #: 1139255
Keywords: health

Job Description

LifeStream Behavioral Center is an OFCCP compliant organization. If you'd like more information, please visit the Office of Federal Contract Compliance Program’s (OFCCP) EEO is the Law poster.

Behavioral Tech

Department:082 - Road to Home
Location:Leesburg, FL

JOB SUMMARY: The Behavioral Tech position is integral to the efficient functioning of the program.  They will, by virtue of their role, have primary consumer contact and, in that role, will have influence on consumer treatment and progress.  As such, Behavioral Techs are professional staff members with responsibility for maintenance of a secure therapeutic milieu in cooperation with a variety of disciplines, most importantly the nursing staff.   

ESSENTIAL FUNCTIONS and RESPONSIBILITIESThe list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

  • The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance. 
  • The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.
  • Willingness to abide by the company’s published rules and regulations


  • Learn and apply to the daily routine and the principles of mental health nursing. 
  • Observe all consumers closely, at all times, never leaving consumers unattended. 
  • Report all pertinent observations, changes in physical signs or symptoms, and emotional behavior and consumer’s eating habits to the Charge/Unit Nurse. 
  • Observe and report consumer’s reactions to visitors or telephone calls. 
  • Report feelings and ideas expressed verbally by consumers. 
  • Encourage consumers to interact with other consumers and staff, and to participate in the social life of the unit, including recreational and occupational therapy. 
  • Assist Charge/Unit Nurse in the organization and execution of consumer group activities. 
  • Help with the admission of consumers, including taking vital signs, bath and shampoo, if necessary, body check, checking for hazardous objects, listing valuables and personal possessions, and orienting the consumer to the unit. 
  • Take vital signs routinely, and as indicated by the Charge/Unit Nurse, and report any significant changes or elevations.  
  • Encourage consumers to respect the rules and regulations of the unit and give physical and emotional support as it is needed. 
  • Encourage consumers to meet their own physical needs such as showering, shaving, oral hygiene, grooming care of hair and manner of dress. 
  • Encourage maintenance of cleanliness and neatness in all living and recreational areas, and make sure all consumer areas are clean, neat and uncluttered at the end of each shift. 
  • Carry out assigned duties in caring for consumers who require more than routine observation and care. 
  • Assist other nursing team members in the management of impulsive, violent or uncooperative consumers. 
  • Check any unusual sounds, report suspicious behavior of consumers or visitors, report difficulties with visitors, check consumer’s rooms for hidden hazardous objects or medications, and search and record items brought in to consumers. 
  • Assist nursing personnel with discharge procedures, such as getting consumer ready, gathering consumers’ belongings and stripping consumer’s beds. 
  • Escort consumers to areas outside the unit, as necessary. 
  • Prepare meals for consumers, as necessary. 
  • See to it that all clothes are put away each morning in individual lockers.  Participate consistently in all in-service training programs.
  • Must have good organization and time management skills 
  • Demonstrates the ability to maintain a safe environment for clients 
  • Demonstrates accuracy in the observation recording of clients’ behavior and activity.   

COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful. 

  • Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty. 
    • Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions. 
    • Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. 
      • Age Specific: Assessment, Interpretation, Interventions, Knowledge, Developmental Stages, Enhancement of Family Involvement
      • Basic Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
      • Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, Thinking Skills
      • Organizational/Management: Compliance, CQI Commitment, Leadership, Management of Information, Organizational Participation, Safety
      • Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Medication Issues, Psychosocial Interventions, Treatment/Service Planning
  • Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.   
    • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
    • Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
  • Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality. 
    • Resourcefulness: Securing and deploying resources effectively and efficiently.
    • Cultivates Innovation: Creating new and better ways for the organization to be successful. 
  • Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice. 
    • Drives Results: Consistently achieving results, even under tough circumstances.

JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.  


  • Education:  High school diploma or equivalent.  CNA preferred.
  • Experience:  Prior experience in a mental health setting is preferred but may be waived given demonstrated desire for professional development through continuing education participation.  Desirable to have experience working with psychiatric clients. 

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually.  Other training and/or professional development may be assigned due to evolution of programs.