Lowe's Home Improvement

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Load puller

at Lowe's Home Improvement

Posted: 8/2/2019
Job Status: Part Time
Job Reference #: 6368075
Categories: Other/General
Keywords: parking

Job Description

Title - DO NOT EDIT
Load puller

Department
LWS_STR_Delivery

Location #
2349

Job Description

Purpose of Role:

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate/Loader, this means: 

• Being friendly, professional, and engaging customers to help answer questions. 
mer Service Associate/Loader assists customers by loading merchandise into their vehicles.

The Customer Service Associate/Loader also replenishes shelves for the next customers. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

 Responsibilities:

Customer Service
• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary.
• Demonstrates sincere appreciation to customers.
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs. • Provides prompt support to all checkout functions, call buttons, departmental pages, or requests for assistance. In-stock 
• Pulls orders for customers and contractors, using power equipment to handle freight when needed.
• Down stocks merchandise by looking for empty areas on shelves and replenishing supplies. Clean and Safe Store
s • Validates items being carried in and out of the store when appropriate
. • Cleans the parking lot of carts and ensures carts are appropriately placed for shopping throughout the store.
• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection.
• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
.• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
 • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).

Qualifications:

Minimum Qualifications:
• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information. 
• Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications:
• 6 months retail experience
. • 6 months experience as a Loader at any home improvement or hardware retailer. 
• 6 months experience working in any department at a Lowe's retail store. retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

 



Job ID
1652727BR

Employment Type I
Regular

Line of Business
Store

Job Category
Store Operations

District
LWS_USA_Market - 0869

Employment Type II
Part time

Job Posting Title
Load puller

Zip Code
34986

Location Name
Port St Lucie, FL (St Lucie West)

EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Location Address
701 Nw St Lucie Blvd

City
Port St Lucie

State
Florida