NCH Healthcare System

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PSR Endocrinology - 67217 - Eagleview Endocrinology Outpatient

at NCH Healthcare System

Posted: 7/19/2020
Job Status: Full Time
Job Reference #: 110500
Categories: Other/General

Job Description

67217 - Eagleview Endocrinology Outpatient

Full-Time

Day

0800-1630

None / Not Applicable

High school diploma or GED required

The Patient Service Rep is responsible for providing valuable customer service to patients, vendors, insurance companies, and other medical facilities.


ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned.

  • Patient check in (obtaining patient registration forms/identification)
  • Accurately enter patient insurance/demographic information into system
  • Triage incoming calls and route them appropriately utilizing good customer service skills
  • Conduct all required insurance authorizations / pre-certifications for patient visits
  • Obtain, prepare and process appropriate medical and/or office forms (including but not limited to patient consent forms, medical release forms, physician referrals, etc.)
  • Schedule appropriate new & follow-up medical / surgical appointments.
  • Confirm and remind patients of scheduled appointments.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

  • High School diploma or GED required
  • One year of medical office receptionist or medical clerical experience preferred