Orange Lake Resorts

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Human Resources Internship

at Orange Lake Resorts

Posted: 7/17/2018
Job Status: Internship
Job Reference #: *FED509FE5212BA08

Job Description

Requisition Number

Post Date

Human Resources Internship



Orange Lake Resorts – home to the Holiday Inn Club Vacations brand, looks for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Individuals should instill confidence, trust, and respect, encourage success and build relationships. We’re looking for people like this to join our friendly, engaged, professional team.

To prepare and develop tomorrow’s leaders, the Resort Industry Student Experience (RISE) internship program provides the structure and resources to harness, teach, and grow talented students into successful career professionals through an immersive, holistic, and dynamic learning experience in the hospitality industry.

All internships will consist of hands on work, observations, special projects, leadership development, training, feedback and evaluations. Students will have the opportunity to form connections with both their peers and industry leaders who are in roles in both their own department and others within the company.

The Human Resources corporate internship will be a 13 week long experience, dedicated to a time-constrained, company-wide Human Resources project. This particular internship involves reporting to the Director of Ethics and Inclusion and working with field HR leaders in reviewing all company policies and ensuring the content, format and stored location are aligned with our company standards. This includes working with leaders and HR staff across all three company divisions (Sales/Marketing, Operations, and Corporate). There are specific milestones set and measured against. Primary learning's from this internship will be project management skills, use of collaborative tools, development of communication skills, and an excellent understanding of how a company evaluates and categorizes positions.

1. Communicate project launch, milestones, and on-going success to plan. Liaise with various field leaders to measure progress and make recommendations for re-deploying resources as needed. 50%

2. Collect, track and trend process gaps and unexpected roadblocks, or compliance failings. Note whether the failure is due to an internal guideline or and external requirement. Note if failure was deminimus in nature or significant. Note if failure was systemic or intermittent. 15%

3. Contribute to special projects within the Human Resources department to enhance company efficiency and improve company culture. 10%

4. After completion of site self-assessment, liaise with senior leaders to conduct spot audits and ensure accuracy of initial findings. 10%

5. Participate in meetings, trainings, and networking events with the Academy of Learning and Development. This includes a team project to be presented to leadership at the conclusion of the internship. 15%

This job description in no way states or implies that these are the only duties to be performed by the team member in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

• Student pursuing a degree in business, psychology, human resources, hospitality or any related area of study
• Ability to handle sensitive and confidential information
• Strong organizational skills
• Ability to do research, gather content and organize information
• Proficiency in prioritizing and organizing assignments
• Ability to meet deadlines and work with internal team members, while maintaining a self-directed approach to ongoing projects
• Excellent verbal and written communication skills
• Strong interpersonal skills, work ethic, and professional demeanor
• Demonstrated commitment to customer service
• Able to demonstrate flexibility and adaptability in the workplace
• Able to demonstrate a positive attitude

• Enrolled in college/university courses within 6 months of the start of the internship
• Preferred GPA of 3.0 or higher and be in current good standing with the college/university
• Must not be in first two semesters taking college coursework
• Must be able to secure housing in the location of the internship for the duration of the internship
• Must be able to pass and complete a background check and pre-employment drug screening
• Must be able to complete entire program without interruptions

To be eligible, students must be currently enrolled in a college/university in the United States and possess unrestricted U.S. work authorization. Typically, this means international students must be studying on an F-1 or J-1 visa. Before applying, please contact the school’s international student advisor to assist and confirm employment eligibility status.

While performing the duties of this job the team member may be required to sit or stand for extended periods of time. Will be required to bend, twist, reach, push, pull, and operate office machinery. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The majority of work will be performed in a climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperature on occasion.

Normal operating hours will be from 9:00 a.m. – 5:00 p.m. Monday through Friday. Must be flexible to work outside of departmental operating hours if needed.

Fall 2018 RISE internships will begin Monday, September 10th and run through Friday December 7th. Students should be prepared to come to work throughout this entire timeframe without interruptions. Upon completion of the 13 week RISE program, there may be the opportunity for employment however placement is not guaranteed.