Palmas Services, LLC

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

SERVER - FT (LA HACIENDA-MX-EPCOT)

at Palmas Services, LLC

Posted: 11/8/2019
Job Status: Full Time
Job Reference #: 1296

Job Description

Location:
San Angel Inn - La Hacienda Restaurant

Job Code:
1296

Quantity Needed:
1

**MUST BE CULTURALLY AUTHENTIC TO THE COUNTRY OF MEXICO AND BE ABLE TO COMMUNICATE AND EXPLAIN MEXICAN HISTORY, CUSTOMS, TRADITIONS AND CULTURE TO GUESTS BASED ON FIRST-HAND PERSONAL EXPERIENCE.**

GENERAL DESCRIPTION

The primary responsibility of a Server is to lead restaurant guests through the dining experience.  In order to be successful, a Server must have a high degree of knowledge of all food and beverage items being served, be able to speak confidently and politely to all guests, be able to read and provide for the wants and needs of each individual guest, and be able to prioritize tasks in order to work in an efficient and organized manner.

WORK EXPERIENCE/EDUCATION REQUIREMENTS

  • Minimum of one year of restaurant serving experience

  • Minimum of a high school diploma or equivalent

  • Previous experience in a high-volume, upscale restaurant environment preferred

  • Must have or be able to obtain a State of Florida Food Safety Certificate

  • Must have or be able to obtain a Florida Responsible Vendors Certificate

  • Must be well versed in food safety - including proper techniques for handling food and personal hygiene requirements

  • Must be well versed in laws and company practices regarding the safe and legal service of alcoholic beverages

  • Must possess dexterity in lifting and carrying trays and other restaurant items

  • Must be fluent in the English language

  • Must be able to communicate politely and effectively with guests of all types

  • Must be able to work effectively in a fast-paced environment

  • Must be able to stand, be mobile and perform repetitive tasks for up to 4 consecutive hours

  • Must be able to lift equipment/food up to 50 pounds

  • Must be able to arrive for all assigned shifts on-time

  • Must be available to work weekends and holidays

  • Must be able to comply with “Disney Look” and company appearance guidelines

WORK DUTIES

  • Prepare assigned table section for guest arrival

  • Know and be able to explain all food and beverage items on the menus

  • Know and be able to explain any featured items or specials

  • Politely greet guests in a timely fashion

  • Lead guests through the restaurant menus and make appropriate menu suggestions

  • Suggestively sell and upsell menu items as appropriate

  • Answer any guest questions as necessary

  • Ring guest orders accurately into the POS system

  • Deliver each course to the guests in a timely fashion

  • Observe proper service procedures when serving food and beverage items

  • Follow up with guests at appropriate times to ensure satisfaction and refill beverages

  • Clear tables of unnecessary items at appropriate times

  • Process guest payments accurately and quickly following company cash handling procedures

  • Complete all assigned opening and closing duties

  • Display proper food safety procedures at all times

  • Work closely with all other team members and display good teamwork

  • Follow the Disney 4-Keys Basics and Service Basics at all times

  • All other tasks as assigned

**This position is located at La Hacienda Restaurant at the Mexico Pavilion at EPCOT - Walt Disney World - Lake Buena Vista, FL 32830**