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Associate/Sr. Computer Operator, 3rd shift - Lakeland

at Publix

Posted: 8/3/2019
Job Reference #: 668308

Job Description

Position Title
Associate/Sr. Computer Operator, 3rd shift - Lakeland

Information Systems

Lakeland, FL between Orlando and Tampa

Job Description
The following positions are now available within IT:

The position interviewed for will depend on skill set. 
• Associate Computer Operator
• Computer Operator
• Senior Computer Operator

The position interviewed for will depend on skill set.
• performs monitoring of the production batch schedule execution, system activity and health of all hardware systems located in the Data Centers, and environmental controls for the Data Centers and related infrastructure
• coordinates with Information Systems Developers, Engineers, and other internal resources to implement new or updated batch jobs and operational services
• responds to and resolves service issues through the ticketing system and escalations from other support groups using standardized processes and methodologies
• maintains and updates information related to key performance indicators
• assists in the research and coordination for permanent schedule modifications and updates to operational documentation and procedures to support the business processing requirements
• provides assistance to business area associates for scheduling requests, temporary schedule modifications and resolving issues as required
• manages media movement documentation, prepare removable magnetic media for shipment, and coordinate with vendor for movement, storage, and emergency recall of media
• monitors alerting tools and respond to system alerts/messages as required, and
• ensures established security protocols and procedures are followed to maintain the integrity of the Data Centers and Publix’s sensitive corporate data.

Req ID

Hours of Work
12:00 am - 8:00 am, 3rd shift, incl. weekends


Frequency of Pay

Minimum Base Pay

Additional Information
Please be sure to monitor your email including your spam folder, daily for communications you may receive during the recruiting and selection process for this position.  Please do not use your Publix email address when applying.
Once your application has been successfully submitted you will receive a confirmation email.

***Relocation/Household Good Shipment Allowance will NOT be provided.***


3045 New Tampa Hwy


Other Compensation Information
A $.50 per hour night differential is paid to associates regularly scheduled to work any hours between midnight and 3:00 a.m.

Year End Bonus
To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

Maximum Base Pay

Required Qualifications
  • high school diploma or equivalent
  • computer operations experience or actively pursuing a degree in an IT related field
  • excellent attendance and punctuality record
  • ability to read and follow procedures
  • excellent written and verbal communication and interpersonal skills
  • high degree of self-motivation, commitment, and integrity
  • excellent analytical and decision making skills
  • ability to work on multiple complex efforts simultaneously
  • high degree of maturity, tactfulness, and business ethics
  • good human relations skills (the ability to work well with others and be a team member)
  • show enthusiasm, initiative and pride in work and a
  • commitment to Publix and our Mission.

Preferred Qualifications
• Associates degree in Information Systems, Computer Science
• highly developed problem-solving skills
• previous experience as a computer operator working with both mainframe and open systems platforms
• ability to monitor system activity and detect issues using:
- MVS System Console
- JMR and SAR or similar tools
- Strobe
• working knowledge of :
- automated batch scheduling tools (CA-7 )
- media backup processes and associated applications (Avamar, Veritas Netbackup, IBM TS3500 library)
- IBMs Job Control Language and CAs scripting language CLANG
- Microsoft Office Suite of tools
• experience using system messaging and alerting tools (CA Unicenter)
• ability to track mainframe and cross platform job failures using incident and problem-management applications (ServiceCenter), and
• familiarity with Building Management Systems. 

Potential Annual Base Pay
35,776 - 71,552

Zip Code

Benefits Information
? Employee stock ownership plan that contributes Publix stock to associates each year at no cost
? An opportunity to purchase additional shares of our privately-held stock
? 401(k) retirement savings plan
? Group health plan (with prescription benefits)
? Group dental plan
? Group vision plan
? Sick pay
? Long-term disability insurance
? Company-paid life insurance (with accidental death & dismemberment benefits)
? Tuition reimbursement
? Vacation pay
? Free hot lunches (buffet-style) at facilities with a cafeteria
? Paycheck direct deposit
? Credit union
? Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases
? 6 paid holidays (associates can exchange the following holidays with their manager’s approval: New Year’s Day, Memorial Day, Fourth of July, and Labor Day).