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Operations Manager

at TruTeam

Posted: 9/21/2019
Job Status: Full-Time/Regular
Job Reference #: 5154
Keywords: operations

Job Description

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Job Description

We are looking for great team members to join Service Partners, a TopBuild company! TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation products to the United States construction industry, based on revenue. We distribute insulation and other building products nationwide through our Service Partners business from our 72 distribution centers located in 35 states; we provide insulation installation services nationwide through our TruTeamSM business, which has over 190 installation branches located in 43 states; and we are a leader in building science through TopBuild Home Services, Inc. and its Environments For Living program. TopBuild’s corporate headquarters is located in Daytona Beach, FL.

Our Core Values: Safety - Integrity - Diversity - Customer - Focus - Continuous Improvement - Innovation - High Performance Teams

The Operations Manager is a member of the branch location's leadership team. This position is directly responsible for the overall management and supervision of the Service and Distribution operations including all aspects of the current operations and future planning to assure acceptable safety, quality, performance and fiscal requirements and goals are achieved. Assists and develops direct reports to achieve desired results. Directly responsible for all branch employees to ensure proper orientations, training, development, compensation and working conditions are present.

  • Responsible for assigned department functions and all associated personnel
  • Responsible to appropriately staff and schedule departmental personnel to ensure work requirements are met while minimizing costs
  • Responsible for planning departmental operations by establishing priorities and sequences for performance of job tasks
  • Develops or revises standard operational and working practices and observes workers to ensure compliance with standards
  • Observes and coaches personnel on work related issues
  • Ensures personnel adhere to Company policies and procedures, plant wide safety rules and employee rules of conduct
  • Responsible for: developing people; improving processes; reducing costs; quality monitoring and improvements; superior customer service; and on-time delivery
  • Incorporates Service Partners vision and values into day-to-day activities and behaviors; guides and motivates others to remain committed to the Service Partners
  • Responsible for interviewing, hiring, training, terminating, disciplining and coaching employees
  • Able to motivate employees to achieve results. Must be an effective communicator, capable of teaching and generating results while enhancing the Service Partners work environment and supporting the Company philosophy
  • Interacting with customers to ensure highest quality service possible is delivered
  • Develops or revises standard operational and working practices and observes workers to ensure compliance with standards
  • Prepares and conducts training and informational presentations on improvement opportunities
  • Adhere to safety policies and procedures related to all facets of job

The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned or duties may change based on business needs.


  • Supervises Service and Distribution Departments and all associated personnel.

Benefits: We promote an environment that offers a challenge, creates opportunities, fosters enthusiasm, maximizes full potential and rewards talent. We realize our employees are our most valued resource which is why we offer a variety of benefits including competitive compensation, comprehensive health, dental, vision coverage, paid holidays, paid time off, 401 (k) retirement plan, tuition reimbursement, employee assistance program services, flexible spending account (FSA), life insurance, short term and long term disability, discounted gym membership and a host of other discounts. Our goal is to promote a healthy work/life balance.

TopBuild Corp. is an equal opportunity employer. EOE Protected Veterans/Disability.

Please visit our website at

Required Skills
  • Ability to read, analyze, and interpret financial reports and legal documents
  • Sense of urgency and self-motivation; ability to work independently
  • Ability to motivate employees to achieve results
  • Ability to work under pressure and meet deadlines
  • Computer literacy with ability to learn new computer software programs
  • Excellent written and oral communication skills; ability to present to senior management
  • Attention to detail with strong organizational skills

Required Experience
  • Bachelors Degree in Business or related field required
  • Requires three (3) to five (5) years related experience and progressive management with emphasis in effective communication and team building
  • Strong continuous improvement experience

Service Partners does not tolerate discrimination of any type, and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws. We believe in providing eligible and qualified employees with opportunities to advance. Service Partners is an at-will employer. Service Partners is an Affirmative Action and Equal Opportunity Employer.

Service Partners is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

Job Location
Orlando, United States
Company Location
Orlando FL TTC 109 (109)
General Management
Position Type