Timbers Resorts

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IT Manager - Corporate Office

at Timbers Resorts

Posted: 7/22/2019
Job Status: Full Time

Job Description


Timbers Resorts is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. Timbers Resorts is always looking for dynamic, driven people to join our team. We are passionate about exposing our Owners and guests to some of the most sought-after places on earth and creating unparalleled experiences for families to make memories


An inspired, driven individual who believes in providing outstanding customer experiences and comes to work energized and ready to carry that spirit throughout the day.  You truly appreciate the opportunity to work with people who encourage, challenge, and support one another to be their best.


The IT Manager will be accountable for ensuring continuity of computer and solution services, policies, strategy and processes for Timbers Resorts through planning, technical leadership, and project coordination. The IT Manager will be a key contributor to the effective, efficient and secure management of business processes and information within our company. The position requires strong organization, communication, training and coaching skills.

Primary Responsibilities & Duties (include but not limited to the following):

  • Draft and implement IT policy and procedures, including purchasing, cybersecurity, data backup etc. 
  • Partner with Executive team members to define the goals of IT
  • Manage an IT budget
  • Develop and manage IT asset tracking system
  • Manage all subscriptions and SaaS licenses, third party equipment vendors and outside tech support services
  • Consult with functional teams to identify hardware/software requirements, plan and execute projects that may involve modification/enhancement to existing solutions or implementation of new solutions
  • Standardize computers/equipment where applicable to improve service levels
  • Work collaboratively to plan and manage all projects related to information technology with the goal of fulfilling all critical business requirements, on time and within budget
  • Maintain an effective and secure business systems infrastructure
  • Advise and train other departments as needed on technology related issues, new or modified solutions or equipment
  • Implement remote computer backups
  • Onboarding/offboarding new employees (equipment, IT training,systems)
  • Develop and implement server architecture strategy
  • Work with functional users to analyze technical and computer problems and design solutions
  • Restructure & roll out effective file repository platform

 *Required Qualifications/Skills

  • Excellent presentation and verbal communication skills, ability to communicate IT concepts to end user
  • Ability to work under pressure, to meet short deadlines, and to collaborate with cross-functional teams
  • Excellent interpersonal skills and the ability to collaborate and communicate seamlessly with all levels
  • Strong project management experience, ability to prioritize effectively
  • Self-directed in ambiguous situations
  • Good decision-making skills
  • Bachelor’s degree in a technical discipline or equivalent
  • Two to five years of experience supporting business environment & systems
  • Experience with PCI compliance

*Preferred Qualifications/Skills

  • Two to five years of experience as a technical project manager or project leader in a SaaS solutions environment
  • Advanced knowledge of Office 365 and Azure Active Directory server administration
  • Experience with Cybersecurity Systems