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Vice President, Sales Executive - Sydney or Melbourne


Posted: 10/8/2019
Job Reference #: 02FRP
Keywords: executive

Job Description

Vice President, SalesExecutive (Melbourne or Sydney)

TTEC, the customer experienceorganisation that powers the world's greatest brands, is hiring a VP, SalesExecutive to join the mission of transforming customer experience and bringinghumanity to business.

Our goal is to build an organisation oftop-producing sales executives committed to the growth of our business and ourpurpose, mission, vision and values. We're looking for those who thrive on delivering success for our clientsand themselves and who are focused on winning, as evidenced by a proven trackrecord exceeding quota in a sophisticated selling environment.  As the door-opening relationship expert,you'll work in deep collaboration with our pre-sales teams to bring ourevolving and expanding solution set to market in creative and meaningfulways.  You'll be challenged in ourfast-paced environment - and with a competitive compensation package anduncapped commissions, you'll be rewarded for meeting those challenges.

What the role entails:
  • Consultativesolution-selling, providing solutions to complex client issues that drivemutually positive business outcomes in the customer engagement/care domain
  • Expert at cultivating relationshipswith decision makers in client organisations (Chief Sales Officer, ChiefMarketing Officer, Chief Care Officer and other C-level executives) to securenew business, new client accounts and maximize the value delivered by TTEC'sservices
  • Act as a trusted advisor to clientprospects by demonstrating a deep understanding of their business drivers,organisational imperatives, customer experience challenges, and offer solutionsutilising persuasive win themes and effective sales strategies
  • Support all stages of the salesprocess, maintaining sales control and guiding internal teams to collaborateand rally around development of innovative solutions to meet or exceedidentified sales targets
  • Possess an in-depth understandingof TTEC's services and differentiation
  • Shepherd all client wins ensuring asmooth transition into Operations, act as a steward for good business and growthe client relationship by ensuring flawless execution
  • Consistent execution of TTEC'ssales process including forecast accuracy, account planning, territorymanagement and maintaining account detail in our CRM platform
  • Maintain competitive knowledge andfocus, continuously grow and develop professionally
  • Live TTEC's values
  • 8 years' experience in a consultative sales environment, withexperience in customer engagement, products, services or contact centercapacity is required
  • Demonstratedexperience selling solutions that deliver amazing customer experiences
  • Evidence of prior, consistentsuccess exceeding or meeting targets for multi-year, multi-million dollar deals
  • Proven ability to initiate, developand grow C-level and senior relationships within target client organisations -and influence purchase and buying decisions
  • Demonstration of sales acumen,critical thinking, solution development, intellect, drive, executive presence
  • Proven experience buildingexcellent client relationships, offering value added, insightful and strategicinsight into their business
  • Ability to develop and conducteffective proposals and presentations with decision makers
  • Knowledge of the full life cycle ofthe sales process from prospecting to close, prescribes to funnel management
  • Bachelor's degree; Masters oradvanced degree a plus
Why TTEC? What We Offer:
When you join TTEC, you become part of the family. Because we want to see you succeed and thrive, we offer benefits and perks such as the below to support your quality of life, goals, and future needs:

Be Financially Sound
We want you to reach your personal and professional goals and offer financial benefits such as:
  • Retirement plans
  • Tuition reimbursement programs
  • Financial wellness program
Be Developed
We believe in investing in our people and their career development, which is why we offer a variety of courses and programs that enable you to develop new skills and gain new insights such as:
  • Mentorship programs
  • Our Women in Leadership program connects employees globally with learning, networking and mentoring opportunities
  • Professional development courses in TTEC University
  • Scholarship program and tuition reimbursement
  • Visibility in our global career pathing and internal mobility opportunities
Be Healthy
We support healthy living and have the tools and resources to help you such as:
  • It's Ok, We're All Human wellness program
  • Company health and wellness programs
  • Employee assistance programs
  • Generous paid time off and other leave of absence programs
Be the Difference
You'll have the opportunity to make a positive impact in your community:
Through our employee-driven global grant program, you'll have the unique opportunity to apply for a grant focused on helping a local educational organization in your community

Our team helps fundraise and volunteer their time in their communities
For more information about TTEC, visit or search #ExperienceTTEC throughout social media to connect with us and engage in the global conversation.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!