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Web Chat Inbound Sales Representative
When everything's connected, how we connect is everything and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Web Chat Inbound Sales Representative with TTEC in Melbourne, Florida.
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
Life at TTEC:
As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading
As a TTEC Sales Champion, You'll Enjoy:
* Fun, talented and witty teammates
* Knowledgeable, encouraging, and present leadership
* Family-friendly environment
* Free-spirited, theme-based employee events
* Diverse and community-minded organization
* Career-growth and lots of learning opportunities for aspiring mind
* And yes all the competitive pay opportunities and benefits you'd expect
What You'll be Doing:
Think of the time when you've gone to look at a service online and chose to interact with the website representative. That'll be you! Yes, that's right you'll be selling via web chat only. You'll answer questions, seeking to understand the need of the customer, and then close the deal.
On a typical day, you'll:
* Represent and help to build the business of a Fortune 500 company
* Chat with multiple potential customers at the same time
* Interact with prospects who have connected with the website
* Set the ground work for building long-term customer relationships
Why You? What You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table along with the following:
* 6 months sales experience required, retail sales acceptable
* Outstanding live chat customer service etiquette
* Exceptional typing skills with a minimum 40 wpm and typing with 80% accuracy
* Must be available to work weekends and evenings.
* High School graduate or equivalent, plus sales/work experience required.
* College degree and sales experience preferred.
* Ability to navigate through several web applications simultaneously (multitask extra ordinary)
* Competency using Microsoft Windows
Click on the Apply Now button.
1.You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
2.Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse:
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!